The design process & Terms and Conditions.
WHAT TO EXPECT
The design process is a really exciting stage of your party planning experience. Once you have decided on the design of your invitation, you can start to visualise the look and feel of your entire party. As part of your invitation design, I also incorporate a bespoke logo, which I will help you use, to brand and personalise your event.
I have listed every eventuality below, so you know what to expect.
MY OFFICE HOURS:
Monday - Thursday: 9.30am - 2.30pm, I am at my desk, child free - by the phone ready to chat!
Outside of this - I have young kids with me, therefore I can't take work calls, please email me instead.
I did face to face meetings. Initial consultation is free of charge, and held at my office in Radlett. Please feel free to bring invitations along that you have seen: loved or hated. Visual guides are really helpful to show me what you do and don’t like. All conversations are strictly confidential.
Face to face meetings take approx 30 - 60 mins, during my office hours (Mon - Thurs 9.30am - 2.30pm) or in an evening. I will show you my portfolios of work, chat about your function and your child’s likes / dislikes & interests. I will then discuss and map out several proposed ideas and designs. I will cost these out for you while we are together. I will also talk you through the options for card stock and print finishes. Prices per invitation alter depending on final quantity ordered, the thickness and finish of card, and the size of the invite.
After our meeting I will email you a brief outline of everything discussed (proposed designs / agreed prices / time plan to work to) and will wait for you to confirm if you would like me to start designs for you.
Since the pandemic:
I have been taking design briefs over the phone, and it's working just as well. Most clients are sending their invites out via paperless post, however - if you want to have them printed, I can post you samples on request (so you can see thicknesses / finishes). During our chat I will run through how I work, pricing, and the design process.
I empathise that it can be overwhelming when you start the process - so I will talk you through it all, and explain how it's all done, and how it all pulls together: from the logo design, to the e-invite, to branding the party... getting your logo onto the DJ booths etc, printed onto t-shirts etc - I help with it all!
I charge a one-off fee for designs, which is for logos and invites. Please email me for prices. (Email: email@example.com)
I will send you a large choice of logos + invitation designs via email (as a pdf) within a fortnight.
Included in the price is 4 rounds of tweaks. Further redesigns are available, at a charge.
Please rest assured if anything changes re: Covid restrictions: I will make as many text changes as you need to the invitation, and as last minute as required, for no extra charge. I am very flexible and sympathetic to the situation we are in and will do whatever I can to help!
You can then choose to send your invitations out as an e-invite (no extra charge), or have them printed (prices on request).
If you want to send it as an e-invite I will supply you with a hi res jpeg which YOU then upload to paperlesspost.com
OR you can send out via email / Whats app.
If you need several versions (eg family invited to the shul, some friends for the evening etc). That's not a problem at all. Just you email me a list of the versions you need, and the wording, I will sort it and will make as many versions as you require, no extra charge.
I won't start designing until payment has been received upfront. Depending on how busy I am; designs will follow in under 2 weeks.
By paying the design fee you will own the copyright of all designs and artwork, to use however you choose.
For example, to have the logo printed onto t-shirts etc. I can help you with suppliers of these if you need, just ask and I'll assist!
On that note: I am here to help 'brand' your party: so whoever needs the logo (DJ / event coordinator / table dresser etc). Just let me know - and I will send them the art work in the format that they need.
If you want to order other stationery: eg. thank you cards / menus / speech cards etc. I can send you a price list on request, and show you examples.
If you want me to design other items for you - you can either order the printing through me (there won't be an extra design fee, just a charge for the printing per item), or if you want me to design something, and you print it elsewhere - I can quote you for my time depending on what you need.
Once the design fee has been paid, and I have started designs for you, I cannot offer credit notes or refunds.
Want to make a start??
Let's chat! Tel: 07740 199 246
THINGS TO BE AWARE OF:
I will send you an excel spread sheet for you to start collating your guest list. While completing this, please be mindful that all names & addresses will be printed exactly as you have supplied them - in regards to the spelling, spacing and grammar, so please check you are happy with the version that you supply me. Any reprints, will have to be paid for by you.
SIGN OFF FINAL PROOF / PAY BALANCE
I will email you a final proof, to check over before going to print. I will not send your order to print until you sign this off, via email. Please note it is your responsibility to proof read all the text and copy, including your guest list. I can’t accept returns due to typographical errors. Once you’ve signed the final proof, you accept responsibility for any errors.
The final balance is due before I send your order to print. Payment can be made via bank transfer (bank details will be on the invoice). RSVP Lucy is VAT registered. All prices are subject to VAT.
DISCLAIMERS RE: PRINTING
You can see the quality of my work when you meet me , or I can send you samples in the post.
I take a lot of pride in my work, and am an utter perfectionist. However, I have to make you aware of the following disclaimers when it comes to printing:
If mistakes are discovered after you have signed off the final proof, I have to charge for reprinting.
Please note that all computer screens are different, so the colours on your screen may be slightly different in shade when printed. Minor differences in colour, millimetres in size and positioning can sometimes happen, and do not constitute a fault or a refund.
My designs are printed with machines that use rollers: the paper can move a few millimetres left or right while printing. This is unavoidable. I will not give you a print job that is off-centre, but there has to be an expected minor margin for movement when printing.
If your order is printed at different times or with different materials - there could be very slight variation in the colour.
Bespoke samples: can be ordered in request, and are £30 + vat each (if cmyk / or digital foil, other specifications may be more). These take approx 10 business days to produce.
Due to the nature and process of digital foiling, there can be really tiny specks of the metallic foil (residue) that appear on other areas of the invite, giving it a 'shimmery' effect. This does not constitute a fault or a refund, this is part of the print process when using digital foil.
THANK YOU CARDS
These are printed on uncoated card. This has an intentional matt finish so that you can write on it without the ink smudging. If your invitations are printed with a coated / foiled finish the colour will vary when you put the invite side by side to the thank you card.. This is due to the reflective properties of the paper, where the coated finish absorbs light and the shinier one reflects light. I do not recommend printing thank you cards on the same stock as the invites (ie. coated / foiled) as the ink will smudge when you try and write on them.
Please be aware that once your job has gone to print, it will not be economical to order “just an extra 1 or 2” at a later stage. I recommend you order enough spares at this stage of the process as the price per item when you order a small print run later on will need to be re-quoted for, and will be more expensive.
Please allow for up to 15 working days for completion of printing, calculated from receipt of payment of the final balance. Please keep this in mind regarding when you want to post your invites out (usually 8 weeks before the event). I will need your completed guest list at least 4 weeks before you want to post your invites out.
Your invitations and corresponding envelopes will be packaged separately. Postage stamps are not included. Collection is from my office in Radlett.
By paying the design fee, you are in agreement that RSVP Lucy can post images of the designs from your event, and of the logo / invite, on my social media channels and website. Please let me know if you DO NOT consent to usage of the images & wish to not be tagged on social media.
By making payment you are agreeing to this Terms and Conditions policy.
These terms and conditions may be updated from time to time.